About

Smrithi B Ravikumar is a goal-oriented Product Manager with 6 years of experience in the technology industry. She has a proven track record of building innovative products in various domains such as innovation management application, ERP, and conversational AI. Smrithi's expertise lies in building B2B, B2B2C products that target customer experience, growth, and monetization. Currently, Smrithi is working as an Associate Product Manager at limechat, where she has led the product development for different chatbot modules. She drove the code automation module, which resulted in a 70% reduction in bot deployment time. She also led the ideation, technical development, launch, and continued adoption of features building. Previously, Smrithi worked as a Senior Software Engineer and Business Analyst at yellow.ai, where she led bot building and delivered quality chatbots to over 10 clients. She contributed to developing and deploying the Small-talk module, which led to a 50% increase in CX automation. Before that, at Fynamics Techno Solutions, she contributed to the development of ERP and Einvoice & Eway bill generation modules in Fynamics GST SaaS application as a Senior Web Application Developer. Smrithi holds a Bachelor of Engineering degree from Bangalore Institute of Technology, where she majored in Bachelor of Engineering. Her TechStack includes product management, software engineering, AI, and web development. With 6.70 years of relevant experience, Smrithi is proficient in leading teams that build for impact.